TENANT EXPERIENCE ADVISORY
FULL SERVICE ADVISORY
We develop signature experiences with strategic partnerships to drive tenant satisfaction & property value.
AWARD-WINNING TEAM EXPERIENCES
End-to-end omnichannel tenant journey with infrastructure, financial, operations, and technology considerations.
TENANT EXPERIENCE PLANNING
Agreement structures, curated partners, and advantageous terms for developers to elevate portfolio value.
BRAND PARTNERSHIPS
PROJECT MANAGEMENT
Execution oversight. Collaborating with ownership, architects, and engineers to implement design planning with future flexibility.
Operations planning supported by business intelligence, audits, and data insights to ensure profitability.
ASSET OVERSIGHT
OUR PROCESS
DELIVERABLES:
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Infrastructure, technology, and operational requirements
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Business model & financial analysis
DELIVERABLES:
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Project management meetings & updates
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Brand activation structures & partnerships
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Asset oversight report
OUR PROCESS
01 DISCOVERY
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Property requirements, limitations, market landscape, & target segments
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Floor plans & spatial merchandising
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Community, retail, & amenity programming
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Financial requirements
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Inform identified opportunities & propose recommendations
02 PLANNING
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Program requirements and future proofing opportunities
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Spatial requirements and production capacities
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P&L forecast with path to profitability
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Investment costs, repayment, rent, and equity scenarios
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Strategic partnership structures
03 EXECUTION
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Project management
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Operational and financial considerations through schematic design to design development
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Brand partnership proposal procurement
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Pre-opening startup acceleration
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Oversight to stabilization
DELIVERABLES:
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Discovery report & analysis
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End-to-end OmniX Tenant Journey
OUR APPROACH
OWNERSHIP ADVOCACY
Maximizing property value, reducing risks, and driving advantageous results.
VALUE AMPLIFICATION
Leveraging subject matter expertise, industry insights, research, and innovation to achieve financial potentials.
HOLISTIC STRATEGY
Anticipating stakeholder needs in comprehensive detail, now and in the future.
CONSISTENT EXECUTION
Upholding the highest levels of professionalism and integrity to drive continuous results.
